Privacy and data protection

Who processes your data

NorthSea Crew Transfer is a crew transportation service operated by Taxi Direct Haarlem, a passenger transportation company established in the Netherlands. For data protection questions, contact us at info@northseacrewtransfer.nl or on 023-2340707.

What data we collect

• Transfer requests: company, contact person, email, phone, pickup, destination, date, time, passenger numbers, luggage, flight number, references and any special requirements you provide.
• Corporate account applications: company details, contact details, invoice address, VAT number, invoice email and estimated transfer volumes.
• Operational notes added by our operations desk to carry out and invoice the transfer.

Please do not submit passport numbers, certificates, medical information or other special-category data through the website forms. If a transfer requires such details, we will agree a secure channel with you.

Why we process it and on what basis

• To plan, confirm and carry out the transportation you request (performance of a contract).
• To invoice the transfer and keep the legally required financial administration (legal obligation).
• To contact you about the request and about operational changes (legitimate interest).

We do not sell data and we do not use it for unsolicited marketing.

Who can access it

Requests are stored in a secured database and are only readable by authorised operations staff after logging in. Our drivers receive only the details needed to carry out the journey. Hosting and database services are provided by our technology suppliers, who process data on our instructions and within the European Union where available.

How long we keep it

Transfer and account data is kept for as long as needed for the transport and the invoicing relationship. Financial records are kept for seven years, as required by Dutch tax law. Requests that do not lead to a transfer are removed once they are no longer operationally relevant.

Your rights

You can ask for access to your data, correction, deletion, restriction of processing, or a copy of your data. Send your request to info@northseacrewtransfer.nl and we will respond within one month. You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

This website does not use advertising or tracking cookies. Only technically necessary storage is used to keep the site working and to keep staff logged in to the operations dashboard. If analytics or advertising tools are added later, this page and a cookie notice will be updated first.

Security

The website is served over HTTPS. Request data is transmitted encrypted and stored with access rules that prevent anyone other than authorised staff from reading it. Staff accounts are protected by individual login credentials.